Spiritual Services Agreement: Session Terms and Liability Disclaimers (For Mediums & Spiritual Practitioners)

If you’re a medium, intuitive reader, or spiritual practitioner, your work is deeply personal—and often misunderstood by the public. That’s exactly why a spiritual services agreement matters. You’re not just “booking a session.” You’re providing a niche service that can touch grief, trauma, relationships, money worries, and health anxieties. Without clear written terms, you risk disputes over refunds, scope of service, missed appointments, recordings, confidentiality, and—most importantly—client expectations.

This post explains how to structure a medium service contract (or spiritual consultant agreement) with strong session terms and practical liability disclaimers, written from the perspective of the service provider. It’s educational and business-focused—so you can protect your practice while still providing compassionate, ethical guidance.

Note: This article is for educational purposes and doesn’t replace legal advice. Consider consulting a licensed attorney in your jurisdiction.

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Why mediums and psychics need a written agreement

Even if your clients are kind and supportive, misunderstandings happen. A written agreement helps you:

• Set clear boundaries around what the session is and is not
• Reduce refund and chargeback risk
• Define rescheduling/cancellation rules (especially for last-minute no-shows)
• Address sensitive topics (health, legal, financial issues) appropriately
• Clarify recording, confidentiality, and use of testimonials
• Reduce the likelihood of claims based on “reliance” on spiritual advice

In practice, a spiritual services agreement is often the difference between a one-email resolution and weeks of stressful back-and-forth.

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What is a “Spiritual Services Agreement”?

A spiritual services agreement is a contract between you (the practitioner) and your client that defines:

• The services you provide (e.g., mediumship, psychic reading, intuitive coaching)
• The format (in-person, phone, video, email)
• Session length and pricing
• Scheduling rules
• Client responsibilities
• Disclaimers and limitations of liability
• Confidentiality and recordings
• Refunds, cancellations, and rescheduling
• Intellectual property and content use

Depending on your brand, you may call it a medium service contract, spiritual consultant agreement, “reading policies,” or “client terms.” The label matters less than the clarity.

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Core session terms every mediumship agreement should include

1) Scope of services (what you will and won’t do)

Start with a plain-language description of what the client is purchasing.

Include:

• Service type: evidential mediumship, psychic reading, intuitive coaching, energy work, etc.
• Method: tarot/oracle, clairvoyance, clairsentience, channeling, etc. (only if relevant)
• Format: Zoom, phone, in-person, recorded audio, written reading
• Deliverables: e.g., “one 60-minute live session” or “a 2–4 page written reading”
• Boundaries: topics you don’t address (commonly: health diagnosis, legal strategy, guaranteed outcomes)

Why this matters: Scope creep is common. Clients may try to add “just one more question” for 20 extra minutes or expect ongoing support.

Example wording (short-form):
“Practitioner will provide one (1) 45-minute intuitive mediumship session. Client acknowledges that services are spiritual in nature and provided for personal insight and entertainment purposes only.”

2) Session length, start/end times, and late arrivals

Spell out what happens if the client arrives late or the call starts late.

Common options:

• Hard stop at the scheduled end time regardless of late arrival
• Limited grace period (e.g., 5–10 minutes), then session is forfeited or shortened
• If you are late, you extend the session or offer partial credit

Pro tip: Write this gently but firmly. Late-arrival rules are one of the biggest sources of conflict.

3) Booking, payment, and fees

State:

• Full payment due at booking vs. deposit
• Accepted payment methods
• Taxes (if applicable)
• Currency and processing fees
• Chargeback/returned payment handling

If you use a psychic reading contract template or online checkout, align your agreement with your payment processor’s policies (especially on digital services).

4) Cancellation and rescheduling policy

This is the business backbone of your contract.

Include:

• How much notice is required (24/48/72 hours)
• How clients must cancel (email, scheduling portal, etc.)
• Reschedule limits (e.g., once per booking)
• No-show rules
• Emergency exceptions (optional)

Suggested structure:

• “Reschedule allowed with 48 hours notice.”
• “No-shows are not refundable.”
• “Late cancellations may forfeit the fee.”

Why it matters: Many practitioners lose revenue not from lack of clients, but from inconsistent enforcement of cancellation rules.

5) Refund policy (be explicit)

A clear refund clause reduces chargebacks and “I didn’t feel it resonated” disputes.

You may choose:

• No refunds after the session begins
• No refunds for completed sessions or delivered written readings
• Partial refunds only in narrow cases (technical failure, practitioner cancellation)

If you offer satisfaction guarantees (some do), define them tightly—otherwise you’re inviting subjective disputes.

Balanced approach:
“If client is dissatisfied, client may request clarification within 24 hours; refunds are not provided for services already rendered.”

6) Client responsibilities and consent

This section is underrated. Clarify what you need from clients for the session to work smoothly.

Include:

• Client provides accurate contact info
• Client ensures stable internet connection and quiet environment
• Client participates respectfully
• Client confirms they are 18+ (or rules for minors with parental consent, if you allow it)

Also include consent for the type of service. For example, “Client consents to participate in an intuitive session involving discussion of personal matters.”

7) Recording, notes, and intellectual property

Mediumship sessions are often recorded. That creates questions:

• Can the client record?
• Do you provide a recording?
• Can the client share it publicly?
• Can you use anonymized excerpts as teaching content?

Options:

• Allow client recordings for personal use only
• Prohibit posting online without written consent
• Reserve your right to refuse recording

Why this matters: A session clip posted out of context can create reputational harm.

8) Confidentiality and testimonials

Many clients assume confidentiality—spell out your standard.

Include:

• You keep client information confidential except as required by law
• You may collect testimonials only with permission
• You may use anonymized feedback unless the client opts out (optional)

If you operate in a regulated privacy environment (e.g., GDPR), add data processing language or link to your privacy policy.

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Liability disclaimers: what to say (and what not to say)

Disclaimers are crucial in a spiritual consultant agreement because they manage expectations and reduce claims that a client “relied” on your statements to make major decisions.

1) “No guarantees” disclaimer

Mediumship and psychic work are not predictable. A clear non-guarantee clause helps prevent “you promised…” disputes.

Include concepts like:

• No guaranteed contact with specific loved ones
• No guaranteed accuracy, outcomes, or results
• Information is interpretive and based on spiritual impressions

2) Medical, legal, and financial disclaimers (must-have)

Most professional practitioners exclude these categories.

Typical approach:

• You do not diagnose, treat, or cure health conditions
• You do not provide legal advice
• You do not provide financial/investment advice
• Client should consult qualified professionals

Be careful with wording: the goal is to be respectful and clear, not dismissive.

3) “For insight and entertainment” language: when it helps

Many practitioners use “for entertainment purposes only,” especially in jurisdictions where fortune-telling laws exist or where disclaimers are industry standard.

That said, you can pair it with your ethical stance:

• “Spiritual guidance for personal insight and reflection”
• “Not a substitute for professional advice”

4) Limitation of liability (the legal safety net)

A limitation clause typically states that damages are limited to the amount paid, and excludes indirect damages (lost profits, emotional distress, etc.) where allowed.

This won’t eliminate all risk, but it can reduce exposure and discourage frivolous claims.

5) Emotional well-being and client readiness

Mediumship can bring up grief and intense emotions. Consider adding language like:

• Client is responsible for their emotional well-being
• Client may stop the session at any time
• You encourage support resources (therapist, counselor) when needed

This is both compassionate and protective.

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Special clauses that can strengthen a medium service contract

Code of conduct and respectful communication

Spiritual work can attract emotionally charged situations. A respectful communication clause allows you to end sessions for abusive behavior without refund.

Practitioner’s right to refuse service

Include a non-discrimination statement and note you may refuse service for safety, ethical, or boundary reasons.

Force majeure (unexpected events)

Power outages, illness, platform failures—force majeure language can protect you when events beyond your control disrupt sessions.

Dispute resolution and governing law

To avoid cross-border headaches (common for online spiritual services), specify:

• Your governing law/state
• Venue/jurisdiction
• Optional mediation before lawsuits

Digital delivery (for email readings, PDFs, audio)

If you provide digital deliverables, include:

• Delivery timeframe (e.g., within 3–5 business days)
• One revision/clarification policy (if offered)
• No refunds after delivery

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How to present your agreement without scaring clients

A contract doesn’t have to feel cold. The tone can be aligned with your practice:

Best practices:

• Call it “Session Terms” or “Client Agreement” if that fits your brand
• Use short headings and plain English
• Put the key terms near checkout (price, cancellation, refunds)
• Require an acknowledgment checkbox before booking
• Send a copy automatically by email

Clients who respect your work will appreciate your professionalism—and clients who don’t were likely to become problems later.

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Practical checklist: what to include in your spiritual services agreement

Use this as a quick build list for your psychic reading contract template or custom document:

• Parties + contact info
• Service description + format + session length
• Scheduling + late policy
• Fees + payment timing + chargeback language
• Cancellation + rescheduling + no-show policy
• Refund policy
• Client responsibilities (tech, environment, age)
• Recording rules + permitted use
• Confidentiality + testimonials consent
• No guarantees statement
• Medical/legal/financial disclaimer
• Limitation of liability
• Right to refuse/terminate session
• Force majeure
• Dispute resolution + governing law
• Entire agreement + updates to terms

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Common mistakes to avoid

• Relying only on DMs or email threads. They’re not structured and are hard to enforce.
• Being vague about refunds. “Case-by-case” invites conflict unless you define criteria.
• No recording clause. This becomes a problem the moment a clip appears online.
• Overpromising marketing language. Your ads, website, and agreement should match. Avoid guarantees that contradict your contract disclaimers.
• Copy-pasting a generic contract. A generic coaching agreement may miss spiritual-industry specifics like “no guaranteed contact” or “entertainment/insight” disclaimers.

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Using a template vs. custom drafting

A quality template can be a strong starting point—especially if you’re creating your first medium service contract. The key is to customize:

• Your actual session structure
• Your boundaries and ethics
• Your cancellation/refund enforcement style
• Your jurisdiction’s consumer protection rules

If you offer multiple modalities (e.g., mediumship + energy healing + mentorship), consider separate addendums so each service has the right scope and disclaimers.

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Conclusion: protect your practice while honoring your work

A well-written spiritual services agreement is not about distrust—it’s about clarity. The more intuitive your work is, the more you need grounded business terms. With strong session policies and thoughtful liability disclaimers, you can reduce misunderstandings, preserve your energy, and build a sustainable spiritual practice.

If you want a faster way to create a customized spiritual consultant agreement or psychic reading contract template tailored to your sessions, you can generate one using Contractable, an AI-powered contract generator, at https://www.contractable.ai.

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Additional questions readers often ask

1. What’s the difference between a spiritual services agreement and a general client waiver?
2. Is “for entertainment purposes only” required for psychic or mediumship services?
3. How should I handle refunds if a client says the reading didn’t resonate?
4. Can I legally ban clients from posting recordings of sessions online?
5. What cancellation policy is considered reasonable for online readings?
6. Should I include a confidentiality clause if I’m not a licensed therapist?
7. How do I write a disclaimer that’s firm but still compassionate?
8. What clauses should I add for group readings, events, or parties?
9. Do I need separate contracts for written readings vs. live sessions?
10. How can I reduce chargebacks for digital spiritual services?