Hiring Mediumship Services: What Your Service Agreement Should Include (Client Guide)

Hiring a psychic medium can be a meaningful, emotionally charged decision—especially if you’re seeking comfort, closure, or spiritual insight. But because mediumship readings fall into a “unique and niche services” category, clients often don’t know what a contract should look like, what’s fair to ask for, or how to protect themselves while still respecting the spiritual nature of the work.

A clear spiritual services agreement doesn’t make the experience less personal. It helps set expectations, reduce misunderstandings, and create a safe container for the reading—especially when payment, confidentiality, scheduling, and refunds are involved.

This guide walks you through what to include in a mediumship reading contract from the client/buyer perspective, using practical language and common clauses you’ll see when you hire psychic medium contract terms are presented.

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Why a Written Agreement Matters for Mediumship Services

Even if you found your medium through referrals, social media, or a local spiritual community, a written psychic service agreement is a good idea because:

• Spiritual services are subjective. A contract clarifies what’s being purchased (time, session format, deliverables), not guaranteed outcomes.
• Emotions run high. Clear terms reduce the chances of disappointment turning into conflict.
• Scheduling and refunds can get complicated. Many disputes come from late cancellations, no-shows, or dissatisfaction after the fact.
• Privacy is crucial. A reading may involve sensitive personal information that should be protected.

Think of the agreement as a “grounding tool” that supports the session—just like preparing questions, setting intentions, or choosing a calm environment.

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1) Parties, Scope, and Clear Definitions

Start with basics, but don’t underestimate how helpful definitions can be in niche services.

The agreement should identify:

• The medium’s legal name and business name (if applicable)
• Your name (client)
• The date of agreement and the session date(s)

Define key terms, such as:

• “Reading” (e.g., a spiritual consultation, mediumship session, intuitive guidance)
• “Session length” (e.g., 30/60/90 minutes)
• “Delivery method” (Zoom, phone, in-person, email reading, prerecorded audio)
• “Add-ons” (e.g., recording, follow-up Q&A, additional time)

Client tip: If a listing says “60-minute reading,” ensure the contract clarifies whether that’s 60 minutes total or 60 minutes of reading time (some providers build in intake time).

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2) What You’re Actually Buying: Deliverables and Session Format

One of the most important parts of any mediumship reading contract is an accurate description of the service.

Include:

• Date/time and time zone
• Location or meeting link
• Any intake process (questionnaire, photo submission policies, intention-setting prompts)
• Whether the session will be recorded and who receives the recording
• Whether follow-up is included (e.g., one clarification email within 48 hours)

Common session models:

• Live session (phone/video/in-person): Most common; define length and structure.
• Email reading: Define turnaround time (e.g., 3–7 business days) and word count/format.
• Prerecorded audio/video: Define delivery method and deadline.

Client tip: If you want a recording, ask for it in writing. Many mediums have privacy policies that prohibit recording—or only allow recordings if they provide them.

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3) Pricing, Payment Terms, Deposits, and Fees

Pricing disputes are avoidable when payment terms are clear.

Your spiritual services agreement should specify:

• Total price (and currency)
• Whether tax applies
• Accepted payment methods
• When payment is due (upfront vs. deposit + balance)
• Any processing fees (e.g., PayPal, Stripe)
• Late payment terms (if paying later is allowed)

Deposits (important for clients to understand)

Many mediums require non-refundable deposits due to limited availability. That can be reasonable—if clearly disclosed. The contract should state:

• Deposit amount
• Whether it is refundable and under what conditions
• Whether it is applied to the session total

Client tip: If a deposit is non-refundable, negotiate for a reschedule credit (e.g., “deposit may be applied to one rescheduled appointment if rescheduled 48+ hours in advance”).

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4) Cancellation, Rescheduling, and No-Show Policies

Because mediumship sessions are time-based, cancellation terms matter more than most clients expect.

Look for:

• Required notice period (24/48/72 hours)
• Rescheduling limits (e.g., one reschedule allowed)
• How emergencies are handled
• No-show policy (often treated as a forfeited session)

Fair, client-friendly policy examples:

• Reschedule once with 48 hours notice at no fee
• Late cancellations incur a partial fee, not the full amount
• If the medium cancels, you get a full refund or immediate rebooking priority

Client tip: Ask whether “late” is based on the scheduled start time or a grace period. If you’re doing Zoom, technical issues should be addressed—see Section 9 below.

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5) Refund Policy (and What Refunds Can and Can’t Cover)

Refunds are often the most misunderstood part of a psychic service agreement. In many spiritual businesses, refunds are limited because the medium’s time is considered the service delivered.

Your agreement should clearly state:

• Whether refunds are offered at all
• If refunds are offered, under what conditions:
  • Provider cancellation
  • Failure to deliver (e.g., no session, no recording, no email reading sent)
  • Major technical failure with no reasonable alternative
• Whether dissatisfaction with content is refundable (commonly: no)

A balanced approach

A fair policy might offer:

• A refund if the medium fails to provide the service
• A credit/reschedule option if the session is interrupted
• No refunds for “I didn’t resonate” (with clear disclaimers)

Client tip: If the policy is “no refunds under any circumstances,” confirm there is at least a remedy for non-delivery (e.g., “If provider fails to deliver, client receives a full refund”).

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6) Disclaimers: Entertainment, No Guarantees, and Emotional Expectations

Disclaimers are standard and protect both sides. They aren’t necessarily “red flags”—but they should be reasonable and clearly written.

Common disclaimers in a hire psychic medium contract:

• Services are for spiritual guidance/entertainment (often required in certain regions)
• No guarantees of:
  • Specific messages
  • Contact with a particular person
  • Accuracy, outcomes, or future predictions
• Client is responsible for decisions made after the reading
• Not a substitute for medical, legal, financial, or mental health advice

Client tip: Disclaimers should not be used to excuse poor business practices (like missing appointments). They should clarify the nature of the service—not erase all accountability.

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7) Confidentiality and Privacy (A Big Deal for Clients)

A mediumship session may involve grief, family dynamics, trauma, relationships, and personal questions. Your spiritual services agreement should explain how your information is handled.

Include clauses on:

• Whether the medium keeps notes and how they’re stored
• Whether your session can be discussed publicly (ideally: not without consent)
• Whether testimonials can be used and how permission is obtained
• Recording storage and sharing restrictions

Consent for marketing

Some practitioners share anonymized stories online. If that’s a concern, ask for:

• A clause requiring written consent before any story-sharing
• An option to opt out of testimonials and promotional use

Client tip: If you’re booking through social platforms or third-party scheduling tools, you can ask what systems store your info and how long it is retained.

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8) Boundaries, Client Conduct, and Session Guidelines

Mediumship can attract vulnerable clients, and ethical mediums typically set boundaries to protect both parties.

Session rules might cover:

• No harassment, hate speech, or abusive behavior
• No recording without permission
• No third-party attendees unless agreed in advance
• Being on time and in an appropriate setting (especially for phone/video)

Ask about “third-party” readings

Some mediums won’t read on someone else’s private thoughts without consent (e.g., “What is my ex thinking?”). If that matters to you, clarify in the agreement what topics are allowed.

Client tip: A boundary-focused agreement often signals professionalism. It can also help you feel safer and more grounded in the process.

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9) Technology, Platform Issues, and Force Majeure

Online readings are common, but tech failures can derail a session. A solid mediumship reading contract includes practical language on what happens if Zoom drops or someone loses service.

Include:

• What platform will be used
• Who sends the link and when
• What happens if the client can’t connect
• Backup plan (phone call, rescheduling, alternate link)
• How long the medium waits (e.g., 10–15 minutes)

Force majeure (unexpected events)

This clause covers emergencies outside either party’s control (storms, outages, illness, family emergencies). It should describe:

• Rescheduling obligations
• Refund or credit options if rescheduling isn’t possible

Client tip: If you’re in a different country or have unreliable internet, request a backup phone option in writing.

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10) Intellectual Property: Can You Share the Reading?

Clients often want to share clips with family, especially if the reading includes messages for multiple people. But the medium may have rights to their materials and delivery style.

Clarify:

• Can you record the session?
• Can you share the recording with family members?
• Can you post excerpts online?
• Are written materials (PDFs, email readings) licensed for personal use only?

A common approach:

• Client may keep a recording for personal use
• Public posting requires permission

Client tip: If you anticipate sharing, ask for a clause allowing you to share privately with immediate family (but not publicly).

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11) Health and Mental Health Considerations (Important Safeguards)

Ethical practitioners often include language around mental health boundaries, such as:

• Not providing crisis counseling
• Encouraging professional support where needed
• Right to end the session if the client appears in crisis or unsafe

This isn’t meant to exclude you—it’s meant to ensure the medium stays within appropriate scope.

Client tip: If you’re currently in acute grief or dealing with severe anxiety, consider asking whether the medium has experience holding space for grief—and ensure you have support afterward.

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12) Dispute Resolution and Chargeback Language

Disputes can happen even with good intentions. A contract should lay out a path to resolve issues without escalating immediately.

Typical dispute resolution terms:

• Good-faith communication first
• Written notice of concerns within a certain time (e.g., 7 days)
• Mediation or small claims court venue (depending on jurisdiction)

Chargebacks

Some agreements include chargeback restrictions. While businesses want protection, you should still preserve your right to dispute fraudulent or non-delivered services.

Client tip: If you see language that says you waive all chargeback rights no matter what, ask for a revision: you should retain the ability to dispute non-delivery or unauthorized charges.

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Red Flags to Watch For When Reviewing a Psychic Service Agreement

When you’re about to sign a psychic service agreement, be cautious if you see:

• No business identity (no name, no way to contact, no clear terms)
• Pressure tactics like “you must buy now or you’ll be cursed”
• Guarantees of specific outcomes (“I guarantee your ex returns in 7 days”)
• Extremely broad “no responsibility” clauses that excuse non-delivery
• Requests for unsafe information (passwords, banking logins, etc.)
• Upsells framed as fear (“You must buy cleansing packages to avoid harm”)

A professional medium can still be spiritual and intuitive while operating with clear, respectful business practices.

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A Simple Client Checklist: What Your Mediumship Contract Should Include

Before you book, confirm the agreement contains:

• Session format (live vs. email), length, and platform
• Price, deposit, and payment timing
• Cancellation/reschedule rules and no-show policy
• Refund policy (especially for non-delivery)
• Disclaimers (no guarantees; not medical/legal advice)
• Confidentiality and marketing consent
• Recording and sharing rules
• Tech failure plan and backup contact method
• Boundaries and conduct expectations
• Dispute resolution steps

If anything is unclear, ask for clarification in writing. A reputable practitioner won’t be offended by reasonable questions.

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Final Thoughts: A Contract Can Make the Experience Safer and More Supportive

A thoughtfully written spiritual services agreement helps you focus on what matters: showing up to the reading with openness, grounded expectations, and emotional safety. Whether you’re reviewing a hire psychic medium contract for a single Zoom session or signing a more detailed mediumship reading contract for a package of readings, the right terms protect your time, money, privacy, and overall experience—without diminishing the spiritual nature of the service.

If you want a faster way to create or review a clear psychic service agreement, you can generate a customized template using Contractable, an AI-powered contract generator built for modern service providers and clients: https://www.contractable.ai

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Additional Questions Readers Often Ask

1. Do I need a written contract for a one-time psychic or mediumship session?
2. What is a reasonable cancellation window for a mediumship reading?
3. Can a medium legally guarantee contact with a specific loved one?
4. Are “no refund” policies enforceable for spiritual services?
5. Should I allow recordings during my session, and who owns the recording?
6. What should I do if the medium cancels at the last minute?
7. How do confidentiality and testimonials work in spiritual readings?
8. What’s the difference between a psychic reading agreement and a mediumship reading contract?
9. How can I spot unethical upsells (e.g., curse removal, emergency cleansing)?
10. Can I bring a friend or family member to my session, and should that be in the agreement?