2025-04-08
Hiring a Marketing Strategist: Defining Scope and Deliverables (Client/Buyer Guide)
Miky Bayankin
Hiring a marketing strategist? Learn how to define scope and deliverables in your strategic marketing consulting agreement.
Hiring a Marketing Strategist: Defining Scope and Deliverables (Client/Buyer Guide)
Hiring a marketing strategist can be one of the highest-ROI decisions a company makes—if you structure the engagement correctly. Many strategy engagements fail not because the strategist lacks expertise, but because the parties never clearly align on scope, deliverables, decision rights, and success criteria.
This guide is written for companies buying strategic marketing help. It explains how to shape a hire marketing strategist contract (and related documents like a marketing consultant agreement) so you get actionable outcomes, avoid scope creep, and preserve flexibility as your go-to-market evolves.
We’ll focus on the contract mechanics that matter most: scope and deliverables—the two clauses that determine whether you’re buying “thinking” or a clear set of outputs you can execute.
Why scope and deliverables matter more in marketing strategy than in most services
Strategic marketing work is inherently iterative. A strategist may uncover that your ICP is wrong, your positioning is misaligned, or your channel mix is upside-down. That’s valuable—until the contract doesn’t tell you what happens when the direction changes.
Without clear scope and deliverables, you risk:
- Ambiguous “strategy” that never turns into assets your team can use
- Endless discovery loops without decision points
- Scope creep (“Can you also rewrite our website? Build our ads? Train our SDRs?”)
- Misaligned expectations about what “done” means
- Delayed launches because dependencies and inputs were never defined
A strong marketing strategy consulting contract doesn’t over-specify creative outcomes, but it does define the work structure, decision checkpoints, deliverable formats, and acceptance criteria.
Start with the right engagement type: advisory, fractional, or project-based strategy
Before you draft scope, identify the engagement model you’re buying. Your strategic marketing services agreement should match the reality of how you want to operate.
1) Project-based strategy (fixed scope, fixed outputs)
Best when you need a defined strategy package, such as:
- Positioning and messaging overhaul
- Go-to-market plan for a new product
- Channel strategy and budget allocation model
Contract implication: Deliverables and timelines can be specific; fees can be milestone-based.
2) Fractional strategist (ongoing leadership)
Best when you need ongoing guidance and coordination:
- “Head of Marketing” support without full-time hire
- Quarterly planning and performance oversight
- Cross-functional alignment with sales/product
Contract implication: Scope should define capacity, cadence, and responsibilities rather than rigid deliverables.
3) Advisory (lightweight guidance)
Best when you have an internal marketing team that executes:
- Monthly strategy calls
- Review and feedback on initiatives
Contract implication: Deliverables may be “advice and recommendations,” but you still need guardrails for responsiveness, turnaround time, and what is not included.
How to define scope in a hire marketing strategist contract
Scope is not just “what they’ll do.” It’s also what they won’t do, plus the assumptions and dependencies that make the work possible.
A practical scope section usually includes:
A. Objectives (what the engagement is for)
Write 3–6 concrete objectives, such as:
- Identify and validate the ideal customer profile (ICP) and segmentation
- Develop positioning and messaging framework for Product X
- Define channel strategy and 90-day experiment roadmap
- Align marketing and sales funnel definitions and KPIs
Tip: Avoid vague objectives like “increase brand awareness.” If you include broad goals, pair them with measurable proxies (e.g., “improve organic demo request conversion rate from X% to Y%” or “increase SQL volume by Z%”).
B. Workstreams (how the work is organized)
Workstreams make scope easier to manage. Examples:
- Market research & customer insights
- Competitive analysis and category positioning
- Messaging and narrative
- Funnel + lifecycle strategy
- Channel strategy + budget model
- Measurement framework + reporting
C. Out-of-scope list (your best scope creep defense)
Be explicit. Common out-of-scope items include:
- Hands-on campaign execution (building ads, emails, landing pages)
- Graphic design, video production, or copywriting (unless specified)
- Technical implementation (analytics tagging, CRM automation)
- Media buying and vendor management
- Sales enablement asset production beyond agreed deliverables
If you might want these later, include a “Change Orders / Additional Services” clause (more on that below).
D. Assumptions & dependencies (what you must provide)
Strategy is only as good as the inputs. Spell out what you will provide, such as:
- Access to analytics (GA4, Search Console), ad accounts, CRM, product usage data
- Internal stakeholder interviews
- Existing brand guidelines and prior research
- Timely feedback within X business days
- A single accountable decision-maker
Dependencies prevent the strategist from being blamed for delays outside their control.
Deliverables: make “strategy” tangible, usable, and reviewable
Deliverables are where your marketing consultant agreement becomes operational. The goal is to define outputs that are:
- Actionable (your team can execute)
- Specific (clear format and level of detail)
- Reviewable (you can accept/reject based on criteria)
- Right-sized (not a 100-slide deck no one uses)
Below are high-value deliverables you can include in a marketing strategy consulting contract.
1) Discovery summary (what was learned)
Format: memo or deck
Contents: key insights, constraints, current-state diagnosis, data gaps, “what we’re not doing”
Why it matters: aligns stakeholders early and reduces rework.
2) ICP and segmentation definition
Format: 1–3 primary ICP profiles + segmentation map
Include: firmographics/demographics, pains, triggers, buying committee, objections, channels, “jobs to be done”
Acceptance criteria idea: ICPs must be tied to evidence (interviews, CRM win/loss, usage data).
3) Positioning and messaging framework
Format: positioning statement, value props, proof points, differentiation pillars, “message house,” tagline options
Why it matters: enables consistent copy across web, sales, ads, and product.
4) Go-to-market plan (90 days + 6–12 month view)
Format: roadmap with initiatives, owners, sequencing, dependencies, estimated effort
Include: launch plan, key campaigns, recommended channel mix
Important: specify whether the strategist owns planning only or also program management.
5) Channel strategy and experiment backlog
Format: prioritized backlog (e.g., ICE scoring), test hypotheses, target audience, creative angles, KPIs, budget ranges
Why it matters: turns strategy into measurable next steps.
6) Measurement plan and KPI framework
Format: KPI tree, funnel definitions (MQL/SQL), reporting cadence, dashboard requirements
Clarify: whether dashboard build is included or you’re only getting requirements.
7) Executive readout and handoff workshop
Format: live presentation + recorded session (if desired)
Include: decisions needed, tradeoffs, recommended next actions
Why it matters: ensures adoption and internal alignment.
Deliverable specifications to include in your strategic marketing services agreement
To reduce ambiguity, add “deliverable specs” like you would in a product requirement document:
- Format (Google Doc, Slides, Notion, Figma, spreadsheet)
- Length/level of detail (e.g., “10–20 slides” or “3–5 page memo”)
- Number of iterations (e.g., “two revision rounds per deliverable”)
- Review and approval timelines (e.g., client feedback within 5 business days)
- Acceptance criteria (what makes the deliverable complete)
Example: acceptance criteria (practical, not subjective)
Instead of: “Deliverable must be high quality.”
Use: “Deliverable includes (i) target ICP definition, (ii) top 3 differentiators mapped to competitors, (iii) messaging pillars with proof points, and (iv) recommended next steps.”
Timeline and milestones: tie strategy to decisions
Strategic work needs decision points. Your hire marketing strategist contract should outline:
- Kickoff date and discovery period
- Weekly cadence (e.g., working sessions every Tuesday)
- Milestone dates for each deliverable
- Decision checkpoints (e.g., approve ICP before messaging work begins)
Common milestone structure (example)
- Week 1–2: Discovery + stakeholder interviews → Discovery Summary
- Week 3: ICP + segmentation → ICP Deliverable + approval
- Week 4: Positioning + messaging → Messaging Framework + approval
- Week 5: Channel strategy + experiment plan → Backlog + budget ranges
- Week 6: GTM roadmap + measurement plan → Final Strategy Package + exec workshop
Milestones prevent “strategy drift” and give you visibility into progress.
Fees and payment structure that match deliverables
Pricing models should align with the scope definition.
Fixed-fee (best for project-based deliverables)
Use when deliverables are defined and timeboxed. Consider:
- 40% at kickoff
- 30% at mid-point deliverable acceptance
- 30% at final delivery
Retainer (best for fractional/ongoing strategy)
Define:
- Monthly fee
- Included hours or capacity expectations
- Meeting cadence and response times
- Rollover rules (usually “no rollover” to prevent hidden liabilities)
Time-and-materials (more flexible, more oversight)
Include:
- Hourly/day rate
- Weekly cap without approval
- Reporting requirements (timesheets, activity summary)
Change control: how to handle evolving needs without conflict
Scope creep is normal in marketing. The solution isn’t to pretend it won’t happen—it’s to agree on a process.
In your marketing consultant agreement, include:
- Change request process (written request describing new task)
- Impact statement (strategist provides fee/timeline impact)
- Approval requirement (no work begins until approved)
- Rates for additional services (or a menu of add-ons)
This keeps the relationship collaborative while protecting budget and timelines.
Roles, responsibilities, and decision rights (the hidden success factor)
Many strategy engagements fail because too many stakeholders can block decisions. Your contract should identify:
- Client project owner (single point of contact)
- Decision-maker (who signs off on ICP, messaging, budget)
- Internal resources (analytics, product marketing, sales leadership)
- Strategist’s role (advisor vs. driver vs. implementer)
If you want the strategist to coordinate others, specify whether they’re responsible for:
- Program management
- Running weekly standups
- Vendor coordination
- Cross-functional alignment
Otherwise, assume they are providing strategy outputs, not operational leadership.
Confidentiality, IP ownership, and reuse rights (strategy-specific considerations)
A marketing strategy consulting contract should address:
Confidentiality
Standard NDA-style terms: protect customer lists, performance data, roadmap information, pricing, etc.
IP ownership (work product vs. pre-existing materials)
Common approach:
- You own work product created and paid for (deliverables).
- Strategist retains ownership of pre-existing templates, frameworks, know-how.
- You receive a license to use deliverables internally and for your marketing.
Portfolio and publicity
If you don’t want your brand mentioned, prohibit public case studies without written approval.
Practical red flags to watch for before signing
From a buyer perspective, these are common warning signs:
- Deliverables are undefined (“provide marketing strategy” with no artifacts)
- No timeline or milestones; everything is “ongoing”
- No dependency list, yet deadlines are “fixed”
- Unlimited revisions (creates delays and resentment)
- No change-order process, but scope is broad
- Success criteria are unrealistic (strategy can’t guarantee revenue outcomes without execution)
A strategist should be confident in process and clear about boundaries.
Sample scope-and-deliverables language (buyer-friendly)
You can adapt language like this in your strategic marketing services agreement:
Scope (summary):
Consultant will provide strategic marketing advisory services including discovery, ICP definition, positioning and messaging, channel strategy, and a 90-day go-to-market roadmap, as further described in Exhibit A.
Deliverables:
- Discovery Summary (Slides)
- ICP & Segmentation Document (Doc)
- Positioning & Messaging Framework (Slides/Doc)
- Channel Strategy & Experiment Backlog (Spreadsheet + Slides)
- Measurement Plan & KPI Framework (Doc)
- Executive Readout Workshop (Live session)
Revisions:
Up to two rounds of revisions per deliverable if requested within ten (10) business days of delivery.
Client dependencies:
Client will provide access to analytics and performance data, ensure stakeholder availability for interviews, and provide consolidated feedback within five (5) business days.
Out of scope:
Copywriting, design, campaign execution, analytics implementation, and media buying unless added by written change order.
Bottom line: buy outcomes, but contract for outputs
When you hire a marketing strategist, you’re buying judgment and insight—but you should contract for tangible deliverables, clear scope boundaries, and an approval workflow. That’s how you ensure the engagement ends with a usable strategy your team can execute, rather than a set of loosely defined recommendations.
If you want to streamline the process of drafting a hire marketing strategist contract, a marketing consultant agreement, a marketing strategy consulting contract, or a strategic marketing services agreement, you can generate a strong first draft quickly using Contractable, an AI-powered contract generator: https://www.contractable.ai
Other questions you may ask (to keep learning)
- What’s the difference between a marketing strategist and a marketing consultant in contract terms?
- Should a strategy engagement include performance guarantees or outcome-based fees?
- How do I structure milestones and acceptance criteria for creative deliverables?
- What clauses help prevent scope creep in a strategic marketing services agreement?
- Who should own IP rights for messaging frameworks and positioning documents?
- How can I define KPIs in the contract without locking into unrealistic targets?
- What’s a fair revision policy for strategy work?
- Should I require a non-solicitation clause for my employees and contractors?
- What data access should I grant a strategist (CRM, ad accounts, analytics) and how do I control it?
- What should I include in termination terms for a marketing strategy consulting contract?